MARTIN BAINES LEARNING SOLUTIONS - page 3

Individual &
Team Coaching
Behavioural &
Customer Handling
Sales
_Professional Selling Skills
_Making more Sales Appointments
_Managing Customer Relationships
_Advanced Negotiating Skills
_The Psychology of Closing Sales
_Effective Prospecting
_Enquiry Management
_Account Management
_Effective Coaching Techniques
_Coaching for Results
_Using the GROW Model
_Coaching and Feedback
_Customer Service Fundamentals
_Developing Assertiveness and Self Esteem
_Advanced Customer Handling
_Thinking Like Customers
_Handling Customer Complaints
_Delivering the Customer Experience
_Customer Loyalty and Retention
Health and
Well-Being
_Corporate screening
_Employee Engagement
_Emotional Well-being
_Diet and Nutrition
_Exercise and Fitness
_Customised well-being platform and app
£
THE workshops listed BELOW are just a few
examples of the areas we specialise in.
For more information on the full range of
courses we cover please visit
We can also tailor our courses to suit
your business needs.
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